How to Order SHG Gloves and Accessories
All prices shown exclude delivery.
If looking to purchase mail order, please email which gloves are required, what size, how many pairs and provide a full postal address. You will receive an email back with total cost including 1st class postage and packaging and account details to pay into, once payment received gloves will be despatched. If after ordering you require changing size, gloves will only be accepted back if unused, in the same condition and all packaging complete and cost of postage will be incurred by yourselves.
If you would like to collect and/or try on for size, please contact to arrange a suitable time
Payment by cheque, cash or direct bank transfer (We do not accept credit cards)
Payment can be accepted via PayPal but a charge of £1.50 will be added to all orders as we get charged by PayPal (A link will be emailed to you to make payment)
Terms and Conditions
You have 14 days from receiving your order to notify us if there is a problem with it. In the unlikely event of a problem we can either exchange the item for you or refund the total amount of the order after receiving the goods back from you. No items will be exchanged or refunded until we have received the goods back from the buyer (which must be sent back "tracked/signed" paid for by the buyer).
Unwanted products must be returned with all packaging complete. If the returned item is not in a re-sellable condition, it will not be accepted for exchange unless faulty.
Buying the wrong size does not qualify for a refund. You can however exchange your product for a different size (subject to availability).
If sending back please address to "Steve Hale, 24 Waggoner Close, Abbey Meads, Swindon, Wilts, SN25 4WU" and keep your post office receipt/tracking details as proof.
Glove Care Guide
Please find a "Glove Care Guide" in both PDF and Word formats attached on how to prepare and look after your gloves:
https://youtu.be/6lSqAnjwHxg SHG gloves, looking after them
When I started the brand, I wanted to do a good glove at a good price and keep them under £30 per pair which I have always achieved. I know a point will come where costs from my suppliers will mean breaking that but that time hasnt come yet. However due to the Covid-19 pandemic and the finacial impact this has had on companies, I have now been advised that shipping charges from my supplier has sadly more than doubled. This means that I have no choice but to slightly increase my prices, although they will still remain below £30 per pair, so still great value for money.
The new prices for season 2020-2021 will take affect from Tuesday 1st September